You can set up your online card account in the RushCard mobile app or at account.rushcard.com. You will be asked to choose a login ID and password to protect your card account information. You will also be asked to provide security questions that will verify your identity if you ever need to reset your login ID or password.
This is for security purposes, to better protect you and your money. If you ever need to reset your login ID or password, your security questions can be used to verify your identity.
If you've forgotten the answer to your secret question(s), call (866) RUSHCARD (866-787-4227) 24 hours a day, 7 days a week, and a Customer Service Agent will assist you.
You can login to your RushCard account via the RushCard mobile app by using your fingerprint (also known as biometric) to sign in. You can also enter your login password if your fingerprint login is not set up. Or, you can login at account.rushcard.com with your login ID and password.